Q&A
Q1: What is the shortest rental period for renting a drone?
A: The shortest rental period is 1 week, which is convenient for temporary preparation of small events and flexible to meet immediate needs.
Q2: What type of drone is recommended for large-scale commercial performances?
A: For large-scale commercial performances, we recommend renting our professional-grade large formation drones, which have stronger endurance, brighter lighting effects and more stable flight performance, and can accurately present complex and colorful patterns in the vast night sky.
Q3: Is drone control training included in the rental package? How long is the training?
A: Yes, we will arrange 1-3 days of training according to your basic situation to ensure that you or your team can master the flying skills and successfully complete the event display.
Q4: If the drone breaks down during the rental period, how to deal with it?
A: We have a professional technical team on standby 24 hours a day, once a failure occurs, we will immediately guide the troubleshooting remotely, if the problem can not be solved, we will quickly deploy a spare drone to the scene, to ensure that the event will not be affected.
Q5: Can the rental drone be used across regions?
A: Yes, as long as you communicate the details of the location and time of use in advance, we will coordinate the arrangement of equipment transportation and local technical support to ensure your smooth use.
Q6: Which brands of old drones can participate in the trade-in?
A: Most models of old drones can participate, you can contact us first to provide specific model information for consultation.
Q7: How long does it take to evaluate an old drone?
A: Generally speaking, after you bring your old drone to the designated store, a professional appraiser will complete the inspection of the appearance, hardware, flight records and other aspects within 1-2 days and give you a reasonable replacement price.
Q8: What should I do if I am not satisfied with the appraisal price of my old airplane?
A: You can ask the appraiser for a detailed understanding of the basis of the price, and if you still have any objections, we will review it to ensure that the appraisal is fair and just, and to maximize the protection of your rights and interests.
Q9：How long does it take from putting forward the formation design requirements to finalizing the performance plan?
A: Usually it takes 3 - 7 days, during which we need to communicate with you in depth about your ideas, conduct 3D simulation previews, and optimize and adjust repeatedly to ensure the perfect effect.
Q10：Can I incorporate my company's logo and corporate culture into the formation design?
A: Of course, this is one of the features of our formation design. We will understand your brand and culture, and skillfully transform the iconic elements into the drone formation pattern, which will vividly show the corporate image in the air.
Q11：Do you have any countermeasures for complicated weather conditions for formation performances?
A: Yes, we will have a professional meteorological team to continuously monitor the performance before the show. In case of unfavorable weather conditions, such as gusty winds and heavy rainfall, we will adjust the performance time or optimize the flight path in advance, and at the same time, we will be equipped with spare drones to cope with the unexpected situation, so as to ensure that the performance will be safe and smooth.
Q12: How can the drones synchronize with each other accurately when performing in formation?
A: Relying on advanced satellite positioning, ground base station synergy and self-developed high-precision flight control system, it realizes millimeter-level alignment accuracy and microsecond-level synchronization of movements to ensure smooth variation of complex patterns.
Q13: Can the audience take part in the interactive session of formation design? For instance, voting to choose the performance patterns.
A: Yes, if you wish to enhance the interactivity with the audience, we can set up an online voting platform, allowing the audience to participate in the selection of performance patterns and themes in advance, which can improve their sense of participation and the fun of the event.
Q14: Will the performance data review service be offered after the formation performance?
A: Yes, we do provide it. After the performance, we will collate data such as the flight paths, the presentation effects of the patterns, and the audience feedback, and generate a detailed review report for you. This will facilitate subsequent improvement and optimization, making the next performance even more wonderful.
