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FAQ
Etlas Neo Ⅲ
Etlas Neo Ⅲ
1. What types of UAVs is Etlas Neo Ⅲ compatible with?
It is designed to control the full range of MMC UAV products, such as Skylle Ⅱ, M10, M11, and M12.
2. Can it control multiple payloads at the same time?
Yes, it supports integrated control of all types of payloads equipped with MMC UAVs.
3. How do I update the ground station’s software?
Software updates can be performed via USB or the external Wi-Fi module for access to the latest features.
4. Is a user manual available for operation guidance?
Yes, detailed user manuals and training materials are provided (via designated file access links for production/training resources).
5. Can it work in rainy or dusty environments?
Yes, with an IP65 protection rating, it is rainproof and suitable for harsh field conditions.
6. What technical support is offered if I encounter issues?
Unresolved issues can be escalated to the pre-sales technical team via the designated demand form link.
7. Does it support third-party payload integration?
It is optimized for MMC’s proprietary payloads; third-party integration may require compatibility testing.
8. How to calibrate the joystick for gimbal control?
Joystick calibration is done through the system settings menu to ensure precise pitch/roll control of the UAV gimbal.
9. What is the warranty coverage for Etlas Neo Ⅲ?
Warranty details (typically covering manufacturing defects) are provided with the product; contact support for specifics.
10. Can flight logs be exported for analysis?
Yes, flight logs are stored locally on the 128GB SSD and can be exported via USB ports.
11. How to troubleshoot weak image transmission signals?
Ensure line-of-sight conditions, check antenna connections, or switch to backup communication frequencies (450MHz).
12. Does it support offline map loading for remote areas?
Yes, offline maps can be preloaded via the storage interface for regions with limited network access.
13. What is the process for replacing the battery?
Follow the user manual guidelines to safely replace the 18650 battery pack; ensure proper installation.
14. Can multiple operators access the ground station simultaneously?
It is designed for single-user operation, but flight data can be shared via network interfaces (e.g., RJ45).
15. Does it have a built-in GPS for ground station positioning?
GPS functionality prioritizes UAV position data; ground station location may rely on external sources (e.g., connected UAV).
16. How to clean the dual touchscreens safely?
Use a soft, lint-free cloth with mild cleaning solution; avoid harsh chemicals to prevent screen damage.
17. Is Etlas Neo Ⅲ compliant with international aviation standards?
It meets relevant ground control station standards; users should verify local regulatory requirements.
18. Can it be mounted in a vehicle for mobile operations?
Yes, optional vehicle mounting kits are available (check accessory compatibility for secure installation).
19. What should I do if the system freezes during use?
Perform a soft reset via the power button; for persistent issues, contact technical support for diagnostics.
20. Does it encrypt data during UAV communication?
Yes, data transmission includes encryption protocols (e.g., AES) to ensure secure UAV-ground station communication.
Order Your Etlas Neo Ⅲ Today
Etlas Neo Ⅲ is available for order through official Dealers. Contact us below for the team to reach out.
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